Payment and return method

Payments. Payment by bank card online

Our website is connected to Internet acquisition, and you can pay for the Service with Visa or Mastercard. Once you have confirmed your selected Goods or services, a secure payment window will open with the Bank CentralCredit A.O. payment page, where you need to enter your bank card details. For additional cardholder authentication, 3-D Secure is used. If your bank issuer supports this technology, you will be redirected to its server for additional identification. Please specify the rules and methods of additional identification in the Bank that issued your bank card.

Online payment services are carried out in accordance with the rules of the International Payment Systems Visa and MasterCard on the principles of confidentiality and security of payment, using the most up-to-date methods of verification, encryption and data transmission through closed communication channels.

In the fields on the payment page, you must enter the card number, the cardholder’s name, the validity of the card, the three-digit security code (CVV2 for VISA or CVC2 for MasterCard).

CVV2/ CVC2 is a three-digit security code on the reverse side of the map.

Next, in the same window, a page of your issuing bank will open to enter 3-D Secure code. If you do not have a static 3-D Secure configured, it will be sent to your phone number via SMS. If you have not received the 3-D Secure code, you should contact your issuing bank.

3-D Secure is the most advanced card security technology on the Internet. It allows you to uniquely identify the identity of the cardholder carrying out the transaction and minimize the risk of card fraud. Guarantees of safetyCentral Bank Ltd.Credit protects and processes the data of your bank card according to the PCI DSS 3.0 security standard.

Guarantees of safety

Central Bank A.O.Credit protects and processes your bank card data according to the PCI DSS 3.0 security standard. The transfer of information to the payment gateway takes place using SSL encryption technology. Further transmission of information takes place through closed bank networks with the highest level of reliability. Central Bank A.O.Credit does not transfer your card data to us or other third parties. For additional cardholder authentication, the 3-D Secure protocol is used.

If you have any questions about a perfect payment, you can contact the customer support service of the payment service by e-mail.office@rvl.kz– What ?

Security of online payments

The personal information you provide (name, address, telephone, e-mail, credit card number) is confidential and cannot be disclosed.

All payment card transactions are carried out in accordance with the requirements of VISA International, MasterCard and other payment systems. Specialized online payment card security technologies are used in the transmission of information, data processing is carried out on a secure high-tech server of the processing company.

Payment by credit card is safe because:

• The authorization system guarantees the buyer that the payment details of his payment card (number, validity period, CVV2/CVC2) will not fall into the hands of fraudsters, as these data are not stored on the authorization server and cannot be stolen.
• The buyer enters his payment details directly into the authorisation system of JSC Bank CentrKredit, and not on the website of the online store, hence the payment details of the buyer’s card will not be available to third parties.

Return of money

When making an online payment by means of payment cards, cash is not allowed to be returned. The return procedure is regulated by the rules of international payment systems:

• The consumer has the right to refuse the product at any time before it is handed over, after the goods have been handed over the refusal must be filed within 14 days;
• The return of goods of appropriate quality is possible if the type of goods, the consumer properties, as well as the document confirming the fact and conditions of purchase of the said goods are preserved;
• The consumer is not entitled to refuse a product of appropriate quality which has individual-determined properties, if the specified product can only be used by the person who purchases it;
• If the consumer refuses the goods, the seller must return the amount of money paid by the consumer not later than ten days after the consumer has made the request.

To return money to the bank card, you must complete the Request for Money Back, which is sent at the request of the company to the e-mail address, and send it together with a copy of the identity document to the address office@rvl.kz– What ?

The return of money will be made to the bank card within ___ working days from the date of receipt of the Application on the return of money by the Company.

For the refund of money for transactions made with errors, a written application and a copy of the identity document and cheques/quittances confirming the incorrect write-down must be submitted.office@rvl.kz– What ?

The amount of the refund will be equal to the amount of the purchase. The period of consideration of the Application and the refund of funds starts from the moment the Application is received by the Company and is calculated on working days, excluding holidays/holidays.

Cases of refusal of payment:

• the bank card is not intended for online payments, which you can find out by contacting your issuing bank;
• You can find out more about the availability of funds on the payment card by contacting the bank that issued the bank card;
• the bank card information is entered incorrectly;
• The validity period of the card is usually indicated on the face of the card (this is the month and year before which the card is valid).

For payment by bank card and other matters related to the operation of the website, you can contact the following phones: +7 (7172) 91-60-60– What ?

Confidentiality

1. Definitions

Internet project It ‘s all right . rvl.kz(hereinafter URL, we) takes seriously the issue of the confidentiality of the information of its customers and visitors to the siteIt ‘s all right . rvl.kz(hereinafter вы, visitors of the site). Personalised we refer to information containing the personal data (e.g. F.I.O., login or company name) of the site visitor, as well as information about your actions on the site URL. (e.g.: a site visitor’s order with his contact information). Anonymous we refer to data that cannot be uniquely identified with a particular site visitor (e.g.: site visitor statistics).

2. Use of information

We use the personalised information of a particular website visitor solely to ensure the quality of services and accounting for them. We do not disclose the personalised information of a single visitor to the URL to other visitors to the site. We never publish the personalised information in open access and do not pass it on to third parties. Exceptions are only when providing such information to authorised public authorities is mandated by the current legislation of the Republic of Kazakhstan. We publish and disseminate only reports based on the collected anonymous data. In this case, the reports do not contain information on which it would be possible to identify the personalised data of the users of the services. We also use anonymous data for internal analysis, the purpose of which is the development of the products and services of the URL.

3. References

The site .It ‘s all right . rvl.kzWe are not responsible for the accuracy, completeness or reliability of the information posted on third-party websites, nor do we undertake any obligation to maintain the confidentiality of the information you leave on such websites.

4. Limitation of liability

We do our best to comply with this Privacy Policy, however, we cannot guarantee the security of information in the event that factors outside our control are involved that result in the disclosure of information.It ‘s all right . rvl.kzWe are not responsible for any unfavorable consequences or for any losses caused by restricting access to the URL or by visiting the website and using the information contained therein.

5. Contacts

For questions relating to this policy, please contact office@rvl.kz– What ?

Legal person

RGP at the PHV of the REPUBLICAN VETERINARY LABORATORY

• The BIN: 030140001998
• Legal address:The Republic 50/1
• I.C.I.: KZ058562203144408538 and other
• BIC: What ‘s going on ?KCJBKZKX
• KB: What ‘s going on ?16 .